If You wish to order by phone, we would
be happy to take your order, and assist you in any way we can. But,
if you order by phone errors can occur more frequently, so we urge you to
check the confirmation email we will send you. If the item you ordered,
or any information on the confirmation email is wrong, let us know immediately
before we ship your order. If the item is not what you ordered and
you do not inform us, then we cannot be responsible for the cost of shipping
the item back to us.
An interesting fact: Even when
you give your credit card information by phone, most Internet merchants will
send your information to the credit card processor via the Internet. IT'S
SAFE! We have been selling on the Internet since 1995 and have NEVER had
a problem with credit card transactions.
A study has shown that more errors
occur when orders are made by phone. These include, shipping the wrong
item because of mis-communication, incorrect name or address, etc. So,
we urge you to order Online. Below are more reasons why ordering Online is
better for the customer, as well as the Merchant.
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Ordering Online
is much quicker than by telephone. You won't be put on "Hold" or reach
a voice mailbox. Our phone lines are extremely busy in the morning,
so if you order by phone, please call after 11 O'clock eastern
time.
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